Canada Airlines apologizes after passengers told to sit in vomit-covered seats
Air Canada has issued an apology after two passengers were told to sit in poorly cleanedseats that had been covered in vomit on a previous flight.
Details of the incident, which occurred on board a flight from Las Vegas to Montreal on August 26, were posted online by passenger Susan Benson.
“There was a bit of a foul smell but we didn’t know at first what the problem was. Apparently, on the previous flight someone had vomited in that area. Air Canada attempted a quick cleanup before boarding but clearly wasn’t able to do a thorough clean,” Benson wrote in a Facebook postpublished August 29.
“They placed coffee grinds in the seat pouch and sprayed perfume to mask the smell. When the clearly upset passengers tried to explain to the flight attendant that the seat and seatbelt were wet and there was still visible vomit residue in their area, the flight attendant was very apologetic but explained that the flight was full and there was nothing they could do,” she added.
The passengers and crew “argued back-and-forth for several minutes,” wrote Benson, before a supervisor came over and reiterated that the passengers would have to stay in the vomit-covered seats as the flight was full.
Benson goes on to relate how a pilot then came down the plane to speak to the passengers, telling them that “they could leave the plane… and organize flights on their own dime, or they would be escorted off the plane by security and placed on a no fly list!”
The explanation was that they had been “rude” to the flight attendant, but Benson disputes this.
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